Archive for December, 2008

SAN appreciation station

December 30th, 2008

I’ve begun some initial looks at some SAN hardware for shared storage.  I’m just looking at iSCSI.  Fibre Channel is out of the question due to price.  I already have a home grown iScsi SAN/cluster running on top of NetWare, but it’s limited to iScsi Initiator access using NSS.  While its doing it’s job, it’s basically featureless.  Moreover, while the cluster resources are redundant, the shared storage is not.  There are some iSCSI appliances out there that will allow for redundancy between units.

That’s the major feature I’m looking for.  I hate the idea of having all of our eggs in one basket.  Even our core switches have redundant supervisor blades and power supplies and we have redundant port channel links to the IDFs spread out on separate gig blades in the event that one of those eat themselves.  We really need that redundancy with our storage.  We have a nice infrastructure in place to allow for iSCSI traffic between redundant sites.  Our main campus is a couple of miles away from our secondary campus, but we own the fiber on the poles in between.  So it’s one consitant LAN, no WAN links to worry about.  Beyond that, I’ve read a bit about snapshots and being able to back up data without the hassle of agent software on remote servers that has a tendancy to crap out.

Initially I’m looking at two devices, Lefthand’s Multisite San and EMC’s CLARiiON AX4.  If anyone has any advice, I’m all ears…er, eyes.

Verizon, ugh

December 3rd, 2008

In what seems to be a common theme with voice and data providers, I find it’s impossible to find anyone at these companies who know what any other part of the company is doing and who is responsible for what.  Verizon “owns” the DNS records for our domain at the moment and the person who handled all of that for us is not longer working at our organization.  I’ve been trying to get in touch with our sales “rep”, who comically won’t answer her phone and her voicemail box is full.  Prior to that, I was given the run around by someone at Verizon support who claimed they needed to snail mail me a form which would take 2 weeks to get to me.  It’s been over a month and I haven’t recieved anything. Does it have to be this hard to get anything done?